HomeAuto Solutions Pte Ltd, the leading smart solution provider in Smart Home, Smart Office and Smart Care, is committed to ensuring the safety and security of our customers. Toward this end, HomeAuto Solutions is now formalising our policy for accepting vulnerability reports in our products. We hope to foster an open partnership with the security community, and we recognise that the work the community does is important in continuing to ensure safety and security for all of our customers.
We have developed this policy to both reflect our corporate values and to uphold our legal responsibility to good-faith security researchers that are providing us with their expertise.
Initial Program and Scope:
HomeAuto Solution’s Vulnerability Disclosure Program initially covers the following products:
HomeAuto Solutions Zigbee WIFI Hub (HA-W-ZH)
Zigbee Tubular Motor 35mm
HomeAuto Solutions Pte Ltd
Smart Appliance
Model No.HA-Z-TM35CLS LevelLevel 1Registration IDCSA/270325/V0058Date of Issuance28 March 2022Date of Expiration27 March 2025Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
Zigbee Tubular Motor 45mm
HomeAuto Solutions Pte Ltd
Smart Appliance
Model No.HA-Z-TM45CLS LevelLevel 1Registration IDCSA/270325/V0059Date of Issuance28 March 2022Date of Expiration27 March 2025Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
Zigbee Smoke Detector
HomeAuto Solutions Pte Ltd
Smart Sensor
Model No.HA-Z-SDCLS LevelLevel 1Registration IDCSA/240325/V0054Date of Issuance25 March 2022Date of Expiration24 March 2025Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
Mini Multi-Mode Smart Home Hub
HomeAuto Solutions Pte Ltd
Smart Home Hub
Model No.HA-W-MMMHCLS LevelLevel 1Registration IDCSA/240325/V0057Date of Issuance25 March 2022Date of Expiration24 March 2025Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
Zigbee Window & Door Sensor
HomeAuto Solutions Pte Ltd
Smart Sensor
Model No.HA-Z-WDSCLS LevelLevel 1Registration IDCSA/240325/V0055Date of Issuance25 March 2022Date of Expiration24 March 2025Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
Multi-Mode Smart Home Hub
HomeAuto Solutions Pte Ltd
Smart Home Hub
Model No.HA-W-MMHCLS LevelLevel 1Registration IDCSA/240325/V0056Date of Issuance25 March 2022Date of Expiration24 March 2025Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
Zigbee SOS Button
HomeAuto Solutions Pte Ltd
Smart Switch
Model No.HA-Z-SOSCLS LevelLevel 1Registration IDCSA/150325/V0016Date of Issuance16 March 2022Date of Expiration15 March 2025Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
Z8 Smart Lock
HomeAuto Solutions Pte Ltd
Smart Door Lock
Model No.HA-Z-Z8CLS LevelLevel 1Registration IDCSA/071224/U0042Date of Issuance08 December 2021Date of Expiration07 December 2024Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
Zigbee PIR Motion Sensor
HomeAuto Solutions Pte Ltd
Smart Sensor
Model No.HA-Z-PIRSCLS LevelLevel 1Registration IDCSA/080924/U0020Date of Issuance09 September 2021Date of Expiration08 September 2024Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
Zigbee 30A Water Heater Switch
HomeAuto Solutions Pte Ltd
Smart Switch
Model No.HA-Z-RWS-30AWHCLS LevelLevel 1Registration IDCSA/010624/U0018Date of Issuance02 June 2021Date of Expiration01 June 2024Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
Motorised Curtains
HomeAuto Solutions Pte Ltd
Smart Appliance
Model No.HA-Z-MC-MCLS LevelLevel 1Registration IDCSA/010624/U0017Date of Issuance02 June 2021Date of Expiration01 June 2024Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
WIFI IR Blaster
HomeAuto Solutions Pte Ltd
Smart Home Hub
Model No.HA-W-IRBCLS LevelLevel 1Registration IDCSA/240524/U0016Date of Issuance23 May 2021Date of Expiration24 May 2024Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
Zigbee Touch Smart Switch
HomeAuto Solutions Pte Ltd
Smart Switch
Model No.HA-Z-WS-2G (2 Gang)CLS LevelLevel 1Registration IDCSA/040324/U0006Date of Issuance05 March 2021Date of Expiration04 March 2024Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
Zigbee Touch Smart Switch
HomeAuto Solutions Pte Ltd
Smart Switch
Model No.HA-Z-WS-3G (3 Gang)CLS LevelLevel 1Registration IDCSA/040324/U0007Date of Issuance05 March 2021Date of Expiration04 March 2024Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
Zigbee Touch Smart Switch
HomeAuto Solutions Pte Ltd
Smart Switch
Model No.HA-Z-WS-1G (1 Gang)CLS LevelLevel 1Registration IDCSA/040324/U0002Date of Issuance05 March 2021Date of Expiration04 March 2024Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
Zigbee Rocker Smart Switch
HomeAuto Solutions Pte Ltd
Smart Switch
Model No.HA-Z-RWS-1G (1 Gang)CLS LevelLevel 1Registration IDCSA/030324/U0001Date of Issuance04 March 2021Date of Expiration03 March 2024Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
Zigbee Rocker Smart Switch
HomeAuto Solutions Pte Ltd
Smart Switch
Model No.HA-Z-RWS-3G (3 Gang)CLS LevelLevel 1Registration IDCSA/030324/U0005Date of Issuance04 March 2021Date of Expiration03 March 2024Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
ZoomZoom
Zigbee Rocker Smart Switch
HomeAuto Solutions Pte Ltd
Smart Switch
Model No.HA-Z-RWS-2G (2 Gang)CLS LevelLevel 1Registration IDCSA/030324/U0004Date of Issuance04 March 2021Date of Expiration03 March 2024Issued via Mutual Recognition-
Product WebsiteSupport PeriodVulnerability Disclosure Policy
Zoom
While HomeAuto Solutions develops a number of other products, we ask that all security researchers submit vulnerability reports only for the stated product list. We intend to increase our scope as we build capacity and experience with this process.
Researchers who submit a vulnerability report to us will be given full credit on our website once the submission has been accepted and validated by our product security team.
Legal Posture:
HomeAuto Solutions Pte Ltd WILL NOT engage in legal action against individuals who submit vulnerability reports through our Vulnerability Reporting Form. We openly accept reports for the currently listed HomeAuto Solutions products. We agree not to pursue legal action against individuals who:
Engage in testing of systems/research without harming HomeAuto Solutions or its customers.
Engage in vulnerability testing within the scope of our vulnerability disclosure program.
Test on products without affecting customers, or receive permission/consent from customers before engaging in vulnerability testing against their devices/software, etc.
Adhere to the laws of their location and the location of HomeAuto Solutions. For example, violating laws that would only result in a claim by HomeAuto Solutions (and not a criminal claim) may be acceptable as HomeAuto Solutions is authorising the activity (reverse engineering or circumventing protective measures) to improve its system.
Refrain from disclosing vulnerability details to the public before a mutually agreed-upon timeframe expires.
How to Submit a Vulnerability:
To submit a vulnerability report to HomeAuto Solutions’s Product Security Team, please utilise the following
Link: vdp@homeauto.com.sg
Preference, Prioritisation, and Acceptance Criteria
We will use the following criteria to prioritise and triage submissions.
What we would like to see from you:
Well-written reports in English will have a higher chance of resolution.
Reports that include proof-of-concept code equip us to better triage.
Reports that include only crash dumps or other automated tool output may receive lower priority.
Reports that include products not on the initial scope list may receive lower priority.
Please include how you found the bug, the impact, and any potential remediation.
Please include any plans or intentions for public disclosure.
What you can expect from us:
A timely response to your email (within 3 business days).
After triage, we will send an expected timeline, and commit to being as transparent as possible about the remediation timeline as well as on issues or challenges that may extend it.
An open dialog to discuss issues.
Notification when the vulnerability analysis has completed each stage of our review.
Credit after the vulnerability has been validated and fixed.
If we are unable to resolve communication issues or other problems, HomeAuto Solutions may bring in a neutral third party (such as CERT/CC ,ICS-CERT, or the relevant regulator) to assist in determining how best to handle the vulnerability.
This document Version 1.1 was created 1st October 2020. [We update or renew this policy every 120 days.] Any updates will be noted below in the version notes.
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Call:
+65 6384-2822
Email: enquiry@homeauto.com.sg
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